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Passport Seva Portal to Undergo Maintenance, Temporary Downtime

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Passport Seva Portal to Undergo Maintenance, Temporary Downtime

The Passport Seva Portal will be temporarily unavailable for five days due to scheduled technical maintenance. Starting from August 29, 2024, citizens, as well as various authorities, will be unable to access the portal. Here’s a detailed breakdown of what this means for you.

Temporary Downtime for Passport Seva Portal

The Ministry of External Affairs (MEA) has announced that the Passport Seva Portal, a critical online platform for Indian citizens, will be down for maintenance from August 29, 2024, at 8:00 PM IST until September 2, 2024, at 6:00 AM IST. During this period, the portal will not be accessible to citizens or any affiliated agencies, including the MEA, Regional Passport Offices (RPOs), Bureau of Immigration (BOI), India Security Press (ISP), Department of Posts (DoP), and police authorities.

Impact on Scheduled Appointments

If you had an appointment scheduled for August 30, 2024, rest assured that it will be rescheduled. The MEA has confirmed that all affected appointments will be adjusted, and applicants will be notified of the new dates. The inconvenience is a necessary step to ensure that the system operates smoothly once it’s back online.

Why the Maintenance is Necessary

The Passport Seva Portal is a vital resource for millions of Indian citizens who rely on it for passport-related services, including fresh issuance, renewals, and other miscellaneous services. Regular maintenance is essential to enhance the platform’s security, performance, and user experience. This downtime will allow the technical team to implement critical updates and ensure that the portal continues to serve its purpose effectively.

How to Prepare for the Downtime

If you need to use the Passport Seva Portal, it’s advisable to complete any urgent tasks before the scheduled downtime. Here’s a quick guide on how to book your appointment online:

  1. Register on the Passport Seva Portal: Visit the official website at passportindia.gov.in and create an account.
  2. Login and Apply: After registering, log in to your account, click on “Apply for Fresh Passport/Re-issue of Passport,” and fill in the required details.
  3. Pay and Schedule Your Appointment: Once your application is complete, select “Pay and Schedule Appointment” to choose a convenient time slot.
  4. Print Your Application Receipt: After scheduling, print your application receipt, which contains your Application Reference Number (ARN) or Appointment Number.
  5. Visit the Passport Seva Kendra: On the day of your appointment, visit the designated Passport Seva Kendra (PSK) or Regional Passport Office (RPO) with all the necessary original documents.

Services Restored Ahead of Schedule

In a positive turn of events, the technical maintenance of the Passport Seva Portal was completed ahead of time. As of 7:00 PM IST on September 1, 2024, the portal is fully operational. All services, including those for citizens and related authorities, are back online. This early restoration of services is a testament to the efficiency and dedication of the technical team working behind the scenes.

Beware of Fraudulent Websites

The Ministry of External Affairs has issued a warning about fraudulent websites and mobile applications that pose as official passport service providers. These malicious entities often collect personal data from unsuspecting applicants and charge hefty fees for filling out forms or scheduling appointments.

Some of the fake websites include:

  • www.indiapassport.org
  • www.online-passportindia.com
  • www.passportindiaportal.in
  • www.passport-india.in
  • www.passport-seva.in
  • www.applypassport.org

Applicants are advised to avoid these sites and refrain from making any payments on them. The only official website for passport services in India is passportindia.gov.in. Additionally, you can download the official mobile app, mPassport Seva, available on both Android and iOS platforms.

Conclusion

The temporary unavailability of the Passport Seva Portal may cause some inconvenience, but it’s a necessary step to ensure the long-term efficiency and security of the services it provides. By staying informed and vigilant, citizens can avoid potential scams and ensure a smooth experience when applying for or renewing their passports. Remember to use only the official channels for all your passport-related needs.

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